London-based law firm Charles Lyndon has initiated legal proceedings against major UK mobile providers, Vodafone Group, EE, O2, and Three. The firm is seeking a staggering 3 billion pounds ($3.78 billion) in compensation, alleging that these companies have overcharged customers at the conclusion of minimum service contracts.
According to Charles Lyndon, the accused firms failed to promptly terminate customers’ handset and airtime services contracts once their minimum contractual terms came to an end. Consequently, customers were allegedly subjected to excessive charges even after paying off their handsets in full, resulting in financial losses for these individuals.
This legal claim is being brought on behalf of an estimated 2.3 million to 4.8 million contract customers who have potentially been affected by the alleged overcharging practices. Despite attempts to seek comment from Vodafone Group, EE, O2, and Three, none of these companies were immediately available for response.
It is worth noting that O2 operates as a 50:50 joint venture between Liberty Global and Telefonica, while EE is a subsidiary of BT Group and Three is owned by CK Hutchison Holdings.
